SIS provides on-call support on a call by call basis. SIS does not require a contract or recurring fees. SIS certified engineers provide a fast response to a wide range of client support issues. SIS has a wide variety of support plans to fit your support and budget needs. Please e-mail info@superior-its.com for rate information.
SIS specializes in established network support, network design, and residential services.
Client Support
· Microsoft Windows Support
· Desktop Hardware Support
· Email Client troubleshooting
· Web Browser troubleshooting
· Printer setup and troubleshooting
· Handheld device configuration and troubleshooting
· Application troubleshooting Messaging and Collaboration Services
· Microsoft Exchange Server
· Microsoft SharePoint Services
Server Installation, Configuration, and Support
· Microsoft Windows Server and Small Business Server
· Microsoft SQL Server
· Microsoft ISA Server
· Microsoft Software Update Services
· Microsoft Routing and Remote Access Services
· Microsoft Terminal Servers
· Citrix Farm Configuration
Network Security
· Firewall installation, configuration, and support
· Microsoft Active Directory Group Policies
· Server and workstation hardening
· Virus and Spyware Protection
Disaster Recovery
· Data Backup Strategies
· Emergency Disaster Recovery
· Disaster Recovery Planning and Documentation
Data, Voice and Cabling Services
· Internet T1 Services
· Data and Voice Cabling
· Phone System Configuration
· Surveillance Systems (CCTV, DVR)
Web Services
· Web Design and Hosting
· Email Hosting
· Domain Name Registration
Home Theater and Home Automation
· Multi-Zone Audio and Video
· Multimedia Home Entertainment
· Plasma and LCD TVs
· A/V Controllers
· Installation, Equipment and Consulting
· Conference Room and Media Center Setups
